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Disclaimer

Important information about using this platform

🏥 Medical Disclaimer for Patients

This platform provides medical consultation services and AI-assisted communication support. All information shared through this system is intended solely for general guidance and should not be considered an official medical diagnosis or a substitute for in-person examination.

Although licensed Vietnamese doctors may participate in consultations, interactions are conducted remotely and may be limited by the information provided, language translation, and the absence of direct clinical examination.

AI systems are used to assist with:

  • structuring medical information,
  • supporting communication between languages,
  • and suggesting general care directions.

The AI system does not make medical diagnoses or treatment decisions.

Due to the nature of multilingual communication, there may be inaccuracies or differences in interpretation despite efforts to ensure medical accuracy.

If you experience serious symptoms such as severe pain, difficulty breathing, bleeding, or any potentially life-threatening condition, you should seek immediate medical care at a healthcare facility.

By using this platform, you acknowledge and accept that:

  • this service is for consultation and guidance only,
  • it cannot replace direct medical care,
  • and all final medical decisions should be made in consultation with a qualified in-person physician.

👨‍⚕️ Professional Disclaimer for Doctors

This platform is designed to support medical communication with patients, especially in multilingual contexts. The AI assists with translation, structuring and summarizing patient information, but may not always be fully accurate.

As a participating physician, you bear full responsibility for your professional assessment and the content of your responses.

You acknowledge that:

  • consultations are conducted remotely without direct clinical examination,
  • patient-provided information may be incomplete or inaccurate,
  • AI-generated translations and summaries may contain errors or misinterpretations.

You must:

  • avoid making definitive diagnoses when clinically inappropriate,
  • provide guidance carefully and responsibly,
  • clearly recommend in-person examination when necessary,
  • always prioritize patient safety.

This platform does not replace standard clinical procedures and should be used only as a support tool.

All participating doctors must hold a valid medical license in accordance with current regulations.

By using this system, you agree to use it in accordance with medical ethics, applicable law, and professional standards of care.